The Arc and Art of Feedback

Feedback fuels growth but delivering it effectively is a skill that takes practice. This interactive program gives learners a practical, engaging way to increase both the quality and quantity of feedback they provide—ultimately improving performance across the board. Through role-play scenarios, mini case studies, and dynamic exercises, participants build the confidence and capability to give and receive feedback that encourages growth and strengthens engagement.

In this course, learners will:

• Understand what feedback is—and what it isn’t
• Reflect on personal mindsets and how they shape giving and receiving feedback
• Explore the components of a high-impact feedback conversation
• Distinguish between motivating feedback and feedback that shuts someone down
• Learn practical strategies to deliver feedback that is clear, actionable, and motivating
• Apply a proven model to prepare and deliver feedback in real-life situations